AB
Antonio B
1 reviews | Active since Apr 2010
23 Jul 2024, 10:29
Re: Your Shipment is out for delivery today - except …
I will hasten to say that I did not choose this DSV, my supplier did! This morning, I received an email with my reference number from DSV. When I track “my parcel” with the given tracking number, I receive the following information: “Tracking results for [tracking number removed] Current status: Shipment Delivery Confirmed - Mobile Delivery date: 8 December 2023 by 17:39” On 20 July 2024 [important to state the year with DSV] when I tracked my parcel it yielded 24 different shipments all delivered, some dating back to 2017. The email that I sent to their “customer.service” address on 20 July remains unanswered. Why anyone chooses DSV as their courier is beyond me.
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Replies (2)
DSV Road's replyOfficial
23 Jul 2024, 10:30Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply23 Jul 2024, 10:30
Official
Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
AB
Antonio B's updateReviewer Update
23 Jul 2024, 10:38Just answer my emails and let me know when I can expect my deliveries.
Why does it take a post on hellopeter to get some response?
Why does it take a post on hellopeter to get some response?
AB
Antonio B's update23 Jul 2024, 10:38
Reviewer Update
Just answer my emails and let me know when I can expect my deliveries.
Why does it take a post on hellopeter to get some response?
Why does it take a post on hellopeter to get some response?