******
I ordered through zando and received my package through dsv. The courier phoned me to confirm the delivery. I confirmed my delivery to be made at my house as my **** will recieve and sign for it. When courier arrived at my gate he made the comment towards my domestic that I called her by the ****** name MEIT not ****. Why cause unnecessary ****** in south africa its not needed. My domestic as well as my household is very upset about this and feel such employees should not be employed and it should be rectified immediately.
Good day
Please allow us to apologise for your experience with one of our employees, that is in no way how DSV aims to interact with our customers.
I will escalate this incident to the relevant manager to ensure this is attended to as soon as possible.
Please provide us with your contact details on this email *** address so we can follow up with you
Kind regards.
DSV Management
Best regards,
Good day
Please allow us to apologise for your experience with one of our employees, that is in no way how DSV aims to interact with our customers.
I will escalate this incident to the relevant manager to ensure this is attended to as soon as possible.
Please provide us with your contact details on this email *** address so we can follow up with you
Kind regards.
DSV Management
Best regards,