KD
KHINA D
1 reviews | Active since Jul 2024
29 Jul 2024, 13:21
Probably the worst delivery service ever.
They could only deliver my package from 12pm to 2pm, and will not allow anyone else but myself to be there to collect. Hugely inconvenient for anyone who works or has classes and cannot answer their phones during. Had to rush out of a class and go home and at 12:10pm they said I was too late and they could only deliver it a week later. DO NOT USE THIS SERVICE IF YOU HAVE A JOB OR A LIFE BECAUSE THEY WILL NOT ACCOMMODATE. MTN SHOULD STOP USING THIS SERVICE.
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DSV Road's replyOfficial
29 Jul 2024, 13:37Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply29 Jul 2024, 13:37
Official
Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management