TD
Thabo D

1 reviews | Active since Mar 2024

25 Sept 2024, 14:52

Postponed Delivery and missing time and location

This is the most horrible experience I have had with this company. When it comes to delivery time and the exact location to drop off your parcel, they are the worst in the courier industry. I wonder why MTN is using them to deliver parcels on their behalf. They are tarnishing the brand of MTN.

0
Replies (1)
DSV Road
DSV Road's reply25 Sept 2024, 15:09
Official
Good day   We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.  They will be contacting you shortly to resolve your delivery query or attend to your query requirements.  Kind Regards, DSV Management