1 reviews | Active since May 2016

25 May 2016, 15:34

POOR SERVICE = UNDERSTATEMENT

<p>After 3 weeks and two "attempts" I still don't have my FNB credit card details.</p> <p> </p> <p>- 2 to 3 waisted phone calls PER DAY</p> <p>- 3 Empty promises ("we will book an urgent delivery for you tomorrow")</p> <p>- 2 Delivery attempts (I was in a meeting and the delivery guy couldn't wait to get back into his car and leave)</p> <p>- Rescheduled three times.</p> <p> </p> <p>VERY unhappy first time customer!! </p>

0
Replies (1)
DSV Road
DSV Road's reply29 Jun 2016, 14:15
Official

Good day

Please accept our apologies for the incident as reported above.

Please note that we have attempted to contact you on the email address provided - kindly refer to your email for further communication.

Kind Regards,

DSV Distribution

Best regards,