CA
Chane A
1 reviews | Active since Jul 2020
19 Aug 2021, 13:17
POOR SERVICE OF DSV AND FNB
POOR DELIVERY SERVICE
Last week Friday the 13th Aug I have phone several times regarding confirming my delivery of my FNB card and when it was Monday 16th Aug I got a call saying my card is in Bloemfontein and when I phoned DSV again they said that they have the correct adress on the system but the card is in Bloemfontein. When I complaint today they said it was on its way to Johannesburg now and that it's not here yet. And that it's not here yet. I need my card urgently and they are taking their time
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DSV Road's replyOfficial
19 Aug 2021, 13:33Good day Chane A,
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
Kind Regards,
DSV Management
DSV Road's reply19 Aug 2021, 13:33
Official
Good day Chane A,
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
Kind Regards,
DSV Management