Poor service from DSV Couriers

I canceled my FNB Credit Card on 18 July due to suspected ********** activity on my card and was told my new card would be reissued in approx 5 working days. I was contacted by DSV early in the week to make arrangements for the delivery which appeared to be on or around Friday 23rd July. I contacted DSV on Friday who said that they had no record of a delivery for me for that day and that hopefully it would be delivered on Mondau as all their deliveries had already been allocated for the day.

I am now sitting with a situation where 2 debit orders have been declined as this account has been on hold, pending receipt of my new card - which will hopefully be Monday!

FNB should stick with CCD couriers or source another courier company that knows what they are doing!