MM
Mary M
1 reviews | Active since Feb 2019
27 Apr 2021, 21:43
Poor Service from DSV Couriers
It seems as if for one to get service from DSV one must complain first.the tracking number shows that the package was picked up on the 8th of April. I have called numerous times and have been told that the matter has been escalated. Today is the 27th and I really need that package as it contains my study material
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DSV Road's replyOfficial
28 Apr 2021, 08:28Good day Mary M,
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
DSV Road's reply28 Apr 2021, 08:28
Official
Good day Mary M,
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management