AN
Abongile N
1 reviews | Active since May 2020
01 Mar 2021, 09:20
Poor service
I am disappointed in your service, I was supposed to to have my bank card last week Friday after a battle with your consultants they said the card was out for delivery but I never received it and one of your consultants hlengiwe from deliveries said I should receive by Friday and today when I called she transfered my call to a department that has no one available. Red ***
Helpful (0)
Replies (4)0
Replies (4)
DSV Road's replyOfficial
01 Mar 2021, 09:25Good day Abongile N,
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
DSV Road's reply01 Mar 2021, 09:25
Official
Good day Abongile N,
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
AN
Abongile N's updateReviewer Update
01 Mar 2021, 09:31You have been escalating from last week till now, and I just received a third sms telling me I will receive my card in 5 days what nonsense is this??? I have been waiting for two weeks already
AN
Abongile N's update01 Mar 2021, 09:31
Reviewer Update
You have been escalating from last week till now, and I just received a third sms telling me I will receive my card in 5 days what nonsense is this??? I have been waiting for two weeks already
DSV Road's replyOfficial
01 Mar 2021, 09:51Good day Abongile N,
Kindly be advised that an email was sent to you on the 01st of March 2021, requesting your contact number and additional details. Please respond or kindly send your contact number to *** in order for us to resolve the matter as soon as possible.
Kind Regards,
DSV Management
Kindly be advised that an email was sent to you on the 01st of March 2021, requesting your contact number and additional details. Please respond or kindly send your contact number to *** in order for us to resolve the matter as soon as possible.
Kind Regards,
DSV Management
DSV Road's reply01 Mar 2021, 09:51
Official
Good day Abongile N,
Kindly be advised that an email was sent to you on the 01st of March 2021, requesting your contact number and additional details. Please respond or kindly send your contact number to *** in order for us to resolve the matter as soon as possible.
Kind Regards,
DSV Management
Kindly be advised that an email was sent to you on the 01st of March 2021, requesting your contact number and additional details. Please respond or kindly send your contact number to *** in order for us to resolve the matter as soon as possible.
Kind Regards,
DSV Management
AN
Abongile N's updateReviewer Update
01 Mar 2021, 09:59My contact number has been sent to Chris williams. What other details do you need. Ref number is ***
AN
Abongile N's update01 Mar 2021, 09:59
Reviewer Update
My contact number has been sent to Chris williams. What other details do you need. Ref number is ***