PS
Penelope S
1 reviews | Active since Oct 2016
19 Apr 2024, 16:51
Poor service delivery
Delivery was scheduled for today, Delivery Guy did not deliver my parcel and I received an SMS stating that "receiver was not available to deliver where as there was no contact made to myself. This is pathetic and disgusting honestly. I need these documents before Saturday.
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DSV Road's replyOfficial
22 Apr 2024, 08:37 Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply22 Apr 2024, 08:37
Official
Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management