OL
Olwethu L
1 reviews | Active since Feb 2019
03 Dec 2019, 07:13
Poor service
I have been waiting for my MTN parcel for over 2 weeks . I have told the staff several times the appropriate time to call me , they just don't listen . They send me these SMSes instead Dear Client, DSV couriers are trying to contact you regarding delivery of your MTN order. Please call *** to arrange delivery. Reference: ***...I call this number they tell me I must arrange with the Cape town branch but there isn't a direct line for Cape town
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DSV Road's replyOfficial
03 Dec 2019, 09:19Dear Olwethu,
We apologise for the level of service you've received with your MTN parcel delivery. Your complaint has been escalated to the relevant team to resolve the issue as soon as possible.
Kind Regards,
DSV Management
We apologise for the level of service you've received with your MTN parcel delivery. Your complaint has been escalated to the relevant team to resolve the issue as soon as possible.
Kind Regards,
DSV Management
DSV Road's reply03 Dec 2019, 09:19
Official
Dear Olwethu,
We apologise for the level of service you've received with your MTN parcel delivery. Your complaint has been escalated to the relevant team to resolve the issue as soon as possible.
Kind Regards,
DSV Management
We apologise for the level of service you've received with your MTN parcel delivery. Your complaint has been escalated to the relevant team to resolve the issue as soon as possible.
Kind Regards,
DSV Management