TF
Timothy F

1 reviews | Active since May 2016

06 Jan 2020, 10:59

Poor service

Talking about poor service: I’ve send a parcel utilizing the locker system from Johannesburg on 23/12/2019 to Paarl, Western Cape. As per online tracking, it arrived in Western Cape 26/12/2019 and to date it is still at their Cape Town depot. I really don’t understand why the parcel cannot be delivered.

0
Replies (1)
DSV Road
DSV Road's reply06 Jan 2020, 14:50
Official
Good day Timothy,

The relevant executive team is currently investigating this and will resolve as soon as possible. We apologise for the level of service you have received from DSV and also for the inconvenience caused.

Kind Regards,
DSV Management