Poor service

I am Very disappointed and very angry about the service I got from Dsv... My order was delayed by mtn for weeks for some poor internal miscommunication ,, and I keep calling dsv every day to check if they received my order. Thursday 06/02/2025 they send me mgs that my order has arrived.. Following day I call them and ask for it to b delivered on Friday 07 /02/2025 as it is already late and it has to go to Botswana .. And I even asked to speak to manager..to ask her to do me a favour to deliver it same day as it has to leave to Botswana same day.. I ws told to meet driver half way at Southgate BTW 2 to 4pm ..i waited from 2 till 6 pm...without any communications from driver... I even call the office n they called him and he said he wl call me immediately which he never did... At 18h30 he called me n spk to me with attitude... N says I must go fetch it at Westgate.. 🤔🤔His not a hilicopter and even if I can send complain he doesn't care...the order we needed is at his home doing nothing for the whole wknd which it could hv bn something it bought for... I spnd petrol and drive 60km to go there and come bck for nothing 😤😤😤I will never advise anyone to use ds company poor service...