Poor service

What a poor service. How can you deliver a product without data on your mobile? I was expecting my Discovery card today, they failed to deliver because of they can’t find my address on their google maps.. The driver didn’t have a simple Data in his phone so that I can share my location with him. I have to wait for another delivery with my card, how am I going to pay my bills??

What surprises me, this address is being used for more than 5 years but he can’t find it on his google maps