AE
Adele E
1 reviews | Active since Mar 2021
15 Mar 2021, 14:13
Poor service
I have had bad service lately , Firstly Parcels being misrouted and not being worked for 6 days , PAKED parcels lockers not working , reported and parcels not being delivered on time , having an affect on payments , AND ALL YOU GET IS WE ARE SORRY BUT NOTHING WE CAN DO........ Now today another parcel not being delivered and delayed again , with no supervisory assistance available . POOR SERVICE .....
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DSV Road's replyOfficial
15 Mar 2021, 15:42Good day Adele E,
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
DSV Road's reply15 Mar 2021, 15:42
Official
Good day Adele E,
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management