FV
Francois V
1 reviews | Active since Apr 2024
18 Apr 2024, 10:10
Poor Service
Poorest service delivery ever experienced. My package is in Bloemfontein, 1 km from where I am working but I can not get it. Earliest delivery date is apparently within 2 weeks from now and when I call them, everybody that can book deliveries is apparently only available next week etc etc.
This is unacceptable as I have already paid pro-rata for my MTN data but can not get my package which is walking distance from where I am working!
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DSV Road's replyOfficial
18 Apr 2024, 10:24Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply18 Apr 2024, 10:24
Official
Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management