SM
Sisanda M
1 reviews | Active since May 2020
18 Jun 2025, 12:45
Poor Service
I'm extremely dissatisfied & disgusted with both MTN & DSV, I purchased online from MTN on 09/06/25 & was told their courier partner would make contact, a text i got said they'd deliver it on 12/06/25 only for them to get to my location 14h45 & tell me to come get my parcel @the nearest SAPS at 15h00,Asked them to come the following day to my workplace, since then no communication has been made. Emails was sent to DSV but no feedback has been given.
Helpful (0)
Replies (1)0
Replies (1)
DSV Road's replyOfficial
18 Jun 2025, 12:50Good day ,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
DSV Road's reply18 Jun 2025, 12:50
Official
Good day ,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management