MS
Mthokozisi S
1 reviews | Active since Oct 2022
28 Oct 2022, 09:00
Poor service
No call was made on the delivery date no apology was given when I call the next day they say I cancelled the delivery even though there was no communication between me and the company. It's so sad that I need the package so I have to take this from them. I think it's better just going to the store
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DSV Road's replyOfficial
28 Oct 2022, 09:11Good day Mthokozisi Sithole, We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply28 Oct 2022, 09:11
Official
Good day Mthokozisi Sithole, We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management