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edgar M
1 reviews | Active since Oct 2016
17 Dec 2024, 12:57
Poor service
They say they cannot reach me and I should send email of my availability. I send an email and 5 days later I'm still waiting. Call Centre promises to call back but don't. Order Number:YMD5EA2A7CBB6
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Replies (2)0
Replies (2)
DSV Road's replyOfficial
17 Dec 2024, 13:11 Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply17 Dec 2024, 13:11
Official
Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
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edgar M's updateReviewer Update
18 Dec 2024, 09:49I finally received a call from dsv which rang for only 3 seconds which I could not answer in time. Tried to call back but no answer. Back to square one
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edgar M's update18 Dec 2024, 09:49
Reviewer Update
I finally received a call from dsv which rang for only 3 seconds which I could not answer in time. Tried to call back but no answer. Back to square one