1 reviews | Active since May 2018
Poor SERVICE
I have being waiting for my FNB Card for two weeks. Full of excuses , driver pass my gate by didn't bother to come into my company. i had to wait for 25 minutes on the phone ..pathetic service.
Good day,
We sincerely apologize for level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.You will be receiving a call shortly.
Kind Regards,
DSV Management
Best regards,
Good day,
We sincerely apologize for level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.You will be receiving a call shortly.
Kind Regards,
DSV Management
Best regards,
Good Day,
Thank you for notifying us about your recent experience with DSV Mounties.
We sincerely apologise for the delay in delivery your parcel, as well as for the lack of urgency from our staff.
We have escalated the issue to the relevant department to address in order to prevent the issue from occurring again.
Your parcel has since been delivered as arranged.
We value your feedback in terms of your experience with our agents as this assists us in improving our service delivery to our clients.
Regards
DSV Management
Best regards,
Good Day,
Thank you for notifying us about your recent experience with DSV Mounties.
We sincerely apologise for the delay in delivery your parcel, as well as for the lack of urgency from our staff.
We have escalated the issue to the relevant department to address in order to prevent the issue from occurring again.
Your parcel has since been delivered as arranged.
We value your feedback in terms of your experience with our agents as this assists us in improving our service delivery to our clients.
Regards
DSV Management
Best regards,