POOR SERVICE!!!

Item: DSV Road
Rating: 1
Author: Gillian N

So my study material was dispatched on 10/02/18 from UNISA and up to this day I have not received anything from DSV.I have tracked my parcel of cause and phone DSV and they keep sending me sms's everyday saying that my delivery is scheduled for delivery today,which is now the 10nth day receiving these sms's but no delivery.Quite fed up really and and I have assignments due very soon.POOR SERVICE!!!

Helpful (0)

Replies (2)

DSV Road's replyOfficial

01 Mar 2018, 11:12

Good day,

We sincerely apologise for level of service that you have received and for the inconvenience caused.

Please kindly provide us with the tracking number of your parcel, your UNISA student number and contact details on this email address *** in order for us to follow up and resolve your query soonest.

Kind Regards,

DSV Management

Best regards,

DSV Road's reply01 Mar 2018, 11:12

Official

Good day,

We sincerely apologise for level of service that you have received and for the inconvenience caused.

Please kindly provide us with the tracking number of your parcel, your UNISA student number and contact details on this email address *** in order for us to follow up and resolve your query soonest.

Kind Regards,

DSV Management

Best regards,

Gillian N's updateReviewer Update

01 Mar 2018, 11:36

I have sent the email,I really hope this gets sorted out soonest!

Gillian N's update01 Mar 2018, 11:36

Reviewer Update

I have sent the email,I really hope this gets sorted out soonest!