SD
Surita D

1 reviews | Active since Feb 2018

22 Feb 2018, 09:59

Poor Service

Currently I am waiting for my Unisa Study material. I have been waiting 5 days for my delivery. My first assessment was already due on the 19th of Feb. Every day they dispatch the package, I never receive it, and then in the evening they return it to the depo.

I have spoken to 5 different people and no one can assist me with what the reason is. I have been waiting for a manager to phone me back. I am still waiting.

Worst service ever.

0
Replies (1)
DSV Road
DSV Road's reply26 Feb 2018, 14:55
Official

Good day,

We sincerely apologise for level of service that you have received and for the inconvenience caused.

Please kindly provide us with the tracking number of your parcel, your UNISA student number and contact details on this email address *** in order for us to follow up and resolve your query soonest.

Kind Regards,

DSV Management