EJ
Elza J

1 reviews | Active since Nov 2017

01 Nov 2019, 10:52

POOR SERVICE

THE WORST COURIER COMPANY. I HAVE BEEN WAITING FOR A BANK CARD TO BE DELIVERED. ON THURSDAY I WAS INFORMED THE DRIVER WAS SEVERAL TIMES AT MY OFFICE. THIS IS NOT TRUE I AM AT A BI HOSPITAL AND HE SAID THERE WAS NOBODY. APPARENTLY THE DRIVER SAID HE PHONED ME SEVERAL TIMES. NOT TRUE I HAVE NOT RECEIVED ANY CALL OR MISS CALLS FORM ANYBODY TODAY I WAS CALLED AT 6h18 AND THE DRIVER SAID HE WILL DELIVER THE CARD BEFORE 12h00. I HAVE TRIED TO PHONE THE OFFICES AND WAS ASSISTED BY A GENTLEMAN NOT MUCH OF HELP AL HE SAID WAS " HE WILL CALL THE DRIVER" NO FEEDBACK RECEIVED. POOR POOR SERVICE

0
Replies (1)
DSV Road
DSV Road's reply01 Nov 2019, 15:43
Official
Dear Elza, we have sent your details to our Mounties division to follow up and revert with feedback. We trust your issue will be resolved ASAP.