LM
Lerato M

1 reviews | Active since Oct 2023

27 Nov 2023, 10:38

Poor Customer Services

I ordered Wifi with MTN on 20th November and I have been receiving sms saying delivery is on the way to deliver since 21th November up until today nothing and when I track delivery satus is failed ....No communication , I will never order anything from MTN !!!!

0
Replies (2)
DSV Road
DSV Road's reply27 Nov 2023, 11:05
Official
Good day ,  We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.  They will be contacting you shortly to resolve your delivery query or attend to your query requirements.  Kind Regards, DSV Management 

LM
Lerato M's update27 Nov 2023, 11:22
Reviewer Update
I cant wait anymore , I will just cancel with MTN as your unable to deliver my order and Why keeping sending sms that Driver is on his way to delivery on given address ?