KT
Karolina T
1 reviews | Active since Sept 2021
19 Mar 2025, 21:32
Poor customer servic...
Poor customer service, I've been waiting for my parcel...the tracking app shows that my parcel should have been delivered on the 17, its been 2 days now, i haven't received my parcel. When i call the representative so that i can get clarity about my parcel, the representative is so unprofessional and just hang up the call...im not gonna use DSV anymore
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DSV Road's replyOfficial
20 Mar 2025, 08:44Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply20 Mar 2025, 08:44
Official
Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management