Poor communication, poor support agents, not good for any business

I bought a device with MTN SA and DSV was the courier, they called on the 3rd to Schedule for a delivery for Friday the 6th May 2022, Driver came and first thing he even said "we are unable to successfully deliver MTN products due to the system that DSV has implemented of Biometric verification but let's try! unfortunately the system has kicked your profile out, I have to leave with the product"

Why firstly did you even schedule for delivery if you know your system is not fully functional & why can't you be accountable and stop shifting the blame on MTN, I had to take time off from work and you guys knew your system it's in a testing phase and not even successful.

I regret not asking MTN who is their Courier you will never experience this kinda bad service with RAM hence vodacom always used them..

DSV Bad For any business consultants can't even offer alternative I had to call different departments they even know the problem but still schedule for delivery it's completely unacceptable..

If hello Peter had zero star I would you give you zero