LK
Lorri K

1 reviews | Active since Jul 2020

07 Nov 2020, 12:38

Pinteown branch

Your Pinetown branch is absolutely useless..I was at home all day waiting for my package I didn't go to work I literally took a day off and you guys never called?! Never even phoned to tell me what's happening today I cancelled my plans then 5 minutes ago I get an email stating that I missed this delivery?! HOW??? I WAS AT HOME ALL DAY?! you wasted my time honestly I'm highly annoyed and disappointed worse still nobody answers the phone! Honestly disappointed

0
Replies (1)
DSV Road
DSV Road's reply09 Nov 2020, 10:53
Official
Good morning Lorri

We apologise for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.

Kind Regards,
DSV Management