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Moloko M
1 reviews | Active since Nov 2016
01 Dec 2023, 12:21
Phew they are too big to care for small start up business
Phew they are too big to care for small start up business. Always late to collect and late to deliver. You have to call then every now and then. Their customer service are not able to transfer you to people with authority.
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Replies (1)
DSV Road's replyOfficial
01 Dec 2023, 12:30Good day
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
DSV Road's reply01 Dec 2023, 12:30
Official
Good day
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management