Phantom attempts to contact me

Item: DSV Road
Rating: 1
Author: Steven F

A week ago I get a text message for delivery of my debit cards. Now I get a message stating DSV is trying to contact me, I have to call them. How did you try to contact me? There are not missed calls, there is no voicemail and no email. I dont do smoke signals.

Helpful (0)

Replies (3)

DSV Road's replyOfficial

27 Aug 2020, 09:51

Good morning Steven

We apologise for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.

Kind Regards,
DSV Management

DSV Road's reply27 Aug 2020, 09:51

Official

Steven F's updateReviewer Update

27 Aug 2020, 13:52

Thanks to Lukhanyiso for getting back to me within 2 hours of this review to resolve

Steven F's update27 Aug 2020, 13:52

Reviewer Update

Thanks to Lukhanyiso for getting back to me within 2 hours of this review to resolve

DSV Road's replyOfficial

27 Aug 2020, 14:10

Good day Steven

We are always delighted to hear when our employees deliver professional services to our customers.

Your compliment regarding Lukhanyiso has been passed on to the relevant management team.

Kind regards,
DSV Management

DSV Road's reply27 Aug 2020, 14:10

Official