AH
Aisha H
1 reviews | Active since May 2020
22 May 2020, 15:15
Pathetic Service from DSV
Absolutely pathetic service. Ordered a parcel from Durban that was meant to be delivered to me by the 20th. Spoke to someone at the Pretoria depot and he was incredibly rude, hung up while I was speaking and said it’s not his fault. Totally ruined our Eid for Sunday as our gifts have not arrived. Would not recommend this company at all.
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Replies (3)0
Replies (3)
DSV Road's replyOfficial
22 May 2020, 15:31Good day Aisha
We apologise for the level of service you've experienced with DSV and the frustration this has caused. We have escalated your review to the relevant team and they will be in touch to assist you as soon as possible.
Kind Regards,
DSV Management
We apologise for the level of service you've experienced with DSV and the frustration this has caused. We have escalated your review to the relevant team and they will be in touch to assist you as soon as possible.
Kind Regards,
DSV Management
DSV Road's reply22 May 2020, 15:31
Official
Good day Aisha
We apologise for the level of service you've experienced with DSV and the frustration this has caused. We have escalated your review to the relevant team and they will be in touch to assist you as soon as possible.
Kind Regards,
DSV Management
We apologise for the level of service you've experienced with DSV and the frustration this has caused. We have escalated your review to the relevant team and they will be in touch to assist you as soon as possible.
Kind Regards,
DSV Management
AH
Aisha H's updateReviewer Update
23 May 2020, 11:45Just received my parcel. Thanks a million for making a plan of getting my parcel to me! I really appreciate it
AH
Aisha H's update23 May 2020, 11:45
Reviewer Update
Just received my parcel. Thanks a million for making a plan of getting my parcel to me! I really appreciate it
DSV Road's replyOfficial
25 May 2020, 09:49Good morning Aisha
We are always delighted to hear when our customers are satisfied. We would like to take this opportunity to apologise once again for the inconvenience caused and wish you and your family a happy Eid.
Kind regards,
DSV Management
DSV Management
DSV Road's reply25 May 2020, 09:49
Official
Good morning Aisha
We are always delighted to hear when our customers are satisfied. We would like to take this opportunity to apologise once again for the inconvenience caused and wish you and your family a happy Eid.
Kind regards,
DSV Management
DSV Management