KH
Kairos H

1 reviews | Active since Dec 2023

29 Dec 2023, 06:15

Pathetic Service

I'm Still waiting on my parcel I've been calling dsv every week and all they would say is we are escalating your matter like who you escalating it to I get transferred from one person to the other and none of them know how to do they job I've been waiting for my parcel for a week and still no feedback all they can say is your order is out for delivery

0
Replies (1)
DSV Road
DSV Road's reply29 Dec 2023, 09:10
Official
Good day   We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.  They will be contacting you shortly to resolve your delivery query or attend to your query requirements.  Kind Regards, DSV Management