MS
Matshepo S

1 reviews | Active since Dec 2022

29 Dec 2022, 11:16

Pathetic service by DSV Road

My parcel could not be delivered due to the biometric device not able to scan my fingerprints, how absurd!

It looked like the device was not working properly or why else wouldn't it read my fingerprints as correct.

It is so upsetting and dissapointing as I need my package asap for work.

0
Replies (1)
DSV Road
DSV Road's reply29 Dec 2022, 11:57
Official
  Good day Matshepo,

We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. 

They will be contacting you shortly to resolve your delivery query or attend to your query requirements.  Kind Regards, DSV Management