NM
Nelisiwe M
1 reviews | Active since Nov 2022
04 Nov 2022, 15:51
Pathetic service
I'm not happy with their services. The driver came with my parcel and he has to leave with my parcel due to their unfuntional fingerprints verification machine .now I can't get my parcel they promise to call me everytime I call them of which they did not.Where as on the first date I was expecting my delivery their driver did not call me he went back with my parcel
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Replies (2)
DSV Road's replyOfficial
04 Nov 2022, 15:59Good day Nelisiwe Mkhwa****, We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply04 Nov 2022, 15:59
Official
Good day Nelisiwe Mkhwa****, We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
NM
Nelisiwe M's updateReviewer Update
07 Nov 2022, 08:24I'm hoping dsv mounties will call me today to arrange delivery as promised
NM
Nelisiwe M's update07 Nov 2022, 08:24
Reviewer Update
I'm hoping dsv mounties will call me today to arrange delivery as promised