TJ
Tanusta J
1 reviews | Active since Sept 2012
23 Feb 2023, 08:11
Pathetic service
Pathetic courier service.Please avoid using these guys.Aramex can show these guys whst reliable is and what sticking to an appointment means.Yourl are holding me up i need my bank card how wil i pay for my groceries and doctors apt tom.Card was suposed to have been delivered yest with an appointment that was made i waited the whole day receiving your stupid sms'd saying yourl on the way.Avoid these guys
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Replies (2)0
Replies (2)
DSV Road's replyOfficial
23 Feb 2023, 08:24 Good day T****ta,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
DSV Road's reply23 Feb 2023, 08:24
Official
Good day T****ta,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
TJ
Tanusta J's updateReviewer Update
23 Feb 2023, 10:12Was assisted promptly by Lucia Mathonsi and received my card soon after.Thanku Lucia!
TJ
Tanusta J's update23 Feb 2023, 10:12
Reviewer Update
Was assisted promptly by Lucia Mathonsi and received my card soon after.Thanku Lucia!