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Andre R

1 reviews | Active since Dec 2018

31 Jan 2023, 13:46

Pathetic service

I posted a complaint about how pathetic DSV road is and they phoned me back and promised me delivery today, but today we could not receive our delivery because MTN doesn't have signal.

My advice use a different courier company.

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Replies (4)
DSV Road
DSV Road's reply31 Jan 2023, 14:28
Official
Dear MTN Customer, please note your item is currently under review with the MTN investigation team. We are awaiting instructions on how to proceed with your order. We appreciate your patience in this regard.
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Andre R's update02 Feb 2023, 16:14
Reviewer Update
We were promised by Kyle Solomon that we will receive our parcel today (02/02/23) but once again we did not receive our parcel because it was removed from the delivery schedule for today.
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Andre R's update02 Feb 2023, 17:12
Reviewer Update
On the 02/02/23 Kyle Solomon promised he will phone us back but he did not.

My advice is do not use DSV road use a different courier company.

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Andre R's update02 Feb 2023, 19:27
Reviewer Update
Kyle Solomon phoned us and promised us that the delivery will happen tomorrow