KK
Kezley K
1 reviews | Active since Sept 2019
24 Feb 2024, 13:07
PATHETIC SERVICE!
Wow. Pathetic service. Ordered an MTN device - it was supposed to be delivered on Thursday 22/02/2024, delivery was cancelled by DSV. They then committed to having the device delivered on Saturday 24/02/2024. I have not received anything yet. The customer service agents aren't helpful either.
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DSV Road's replyOfficial
26 Feb 2024, 08:28Good day
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
DSV Road's reply26 Feb 2024, 08:28
Official
Good day
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management