NP
Ntikeni P
1 reviews | Active since Jan 2025
17 Apr 2025, 16:32
Pathetic service
They were suppose to deliver my mtn package today I got a confirmation yesterday that they will deliver today around 12pm I got an sms saying the driver is on the way to my address , but delivery didn't happen and they lie to me saying their equipment to deliver mtn packages is not working a pure lie driver decided to go back without delivering my package now I have to spend the whole weekend without internet cause dsv driver was too lazy to deliver in centurion, mtn look for another courier company or give us an option of picking up our packages at your stores because this is frustrating
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Replies (2)
DSV Road's replyOfficial
17 Apr 2025, 17:30Good day ,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
DSV Road's reply17 Apr 2025, 17:30
Official
Good day ,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
NP
Ntikeni P's updateReviewer Update
22 Apr 2025, 16:52Thank you so much Ntombi for making sure that my package get delivered today ,your customer service is the best sisi thank you my package was delivered thanks to Ntombi
NP
Ntikeni P's update22 Apr 2025, 16:52
Reviewer Update
Thank you so much Ntombi for making sure that my package get delivered today ,your customer service is the best sisi thank you my package was delivered thanks to Ntombi