JR
Jaco R
1 reviews | Active since Jul 2016
15 Jan 2021, 10:48
Pathetic Service
Your service is absolutely pathetic. You have collected my ABSA business card on the 5th of January, today is the 14th. Not yet delivered with the excuse you did not have a delivery instruction. No one could make an attempt to phone. Yesterday I was told that the card will be delivered today. This morning when I followed up I was told that it will not be delivered today. Because of this pathetic excuse of a delivery company I will instruct ABSA to cancel all my business with them because of DSV. Your pathetic service have made them loosing a customer. Hopefully they will make use of a more reliable and trusted courier company.
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DSV Road's replyOfficial
15 Jan 2021, 11:23Good morning Jaco
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
DSV Road's reply15 Jan 2021, 11:23
Official
Good morning Jaco
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management