Pathetic Service

<p>I received a call 30.06.2016 informing me my card would be delivered between 11-2pm on 01.07.2016.</p> <p>The delivery person was supposed to call 30mins before delivery, but no such call materialsed.</p> <p>I try calling the Durban contact number ********** 500 which was the number i was called from on 30.06.2016, but there is no answer after 10+ calls at various times.</p> <p>I end up calling the national contact centre, but to my surprise, they say that they cannot locate any card that is scheduled to be delivered to me????? </p> <p>My current card expired yesterday, now i don't have my new card and can't access my bank account.</p> <p> </p> <p>I will most definitely be lodging a customer complaint with my bank regarding the appalling service from DSV.</p>