cL
cinemon L
1 reviews | Active since Nov 2021
02 Feb 2024, 14:54
PATHETIC SERVICE
PATHETIC SERVICE! Waited 3 hours for a package and was told the vault can not open! THIS IS YOUR ISSUE! not mine! Nobody answers their phones! No delivery on a weekend so have to wait for MONDAY! MTN stop using this useless company!
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Replies (2)
DSV Road's replyOfficial
02 Feb 2024, 15:47Good day Cinemon,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
DSV Road's reply02 Feb 2024, 15:47
Official
Good day Cinemon,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
DSV Road's replyOfficial
02 Feb 2024, 16:51Good day Cinemon,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
DSV Road's reply02 Feb 2024, 16:51
Official
Good day Cinemon,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management