Pathetic service

I was expecting a delivery by dsv from MTN and I made an arrangement to deliver the package at my residential address because am not office bound. I was told the driver will call me 30mins before they arrive and the driver by the name of Albert calls me when he is at my residential entrance and I was 10mins away from home. He said he has 2 more deliveries around my area and he will come back.

Two hours later I call him back he didn't pick up and an hour later when I call him he picks up and he said he was back at my residential and hooted at the gate. He failed to call me to inform me that he arrived and he dropped a phone on me. Is this how this company trains their drivers to be rude and hoot at their customers gates. I am no going to leave my work early again just to sit at home and wait for a stupid driver like Albert his number is *** to be rude to me like that.

Either my package gets delivered on Monday or they should return it to sender at their own cost.