1 reviews | Active since Apr 2013
Pathetic Service
This Courier Company believes that its correct to hold my cell phone due for delivery for 3 Weeks (10 Nov ) ,according to Blue Telecoms my parcel Wil be delivered on the said date thats 3 Weeks with a Customer package in a Urban area were there are many roads this is a joke almost unbelievable poor service at its Best .???
Good day Nhlanhla,
Thank you very much for bringing this to our attention.
I have forwarded this message to the relevant executive team to address as soon as possible.
Kind regards,
DSV Management
Good day Nhlanhla,
Thank you very much for bringing this to our attention.
I have forwarded this message to the relevant executive team to address as soon as possible.
Kind regards,
DSV Management
Good Day Nhlanhla
Thank you for notifying us about your recent experience with DSV Mounties.
We sincerely apologise for the delay in delivery your parcel, as well as for the lack of urgency from our staff.
We have escalated the issue to the relevant department to address in order to prevent the issue from occurring again.
Your parcel has since been delivered as arranged.
We value your feedback in terms of your experience with our agents as this assists us in improving our service delivery to our clients.
Regards,
DSV Management
Good Day Nhlanhla
Thank you for notifying us about your recent experience with DSV Mounties.
We sincerely apologise for the delay in delivery your parcel, as well as for the lack of urgency from our staff.
We have escalated the issue to the relevant department to address in order to prevent the issue from occurring again.
Your parcel has since been delivered as arranged.
We value your feedback in terms of your experience with our agents as this assists us in improving our service delivery to our clients.
Regards,
DSV Management