GM
GIFT M
1 reviews | Active since Sept 2015
19 Dec 2022, 23:01
Pathetic Service
Pathetic service, no communication at all. My parcel still stuck with them. And they are promising to deliver on 20 December (since 9 December) - their promise is that they will drop parcel by security guards, and may not call me. What nonsense is this?????? This is the worst courier company. DO NOT USE THEM, if you have an option
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DSV Road's replyOfficial
20 Dec 2022, 10:20Good day Gift,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
DSV Road's reply20 Dec 2022, 10:20
Official
Good day Gift,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management