Pathetic service

<p>I ordered a replacement credit card from FNB, which was suppose to be delivered to me by UTI Couriers. A women contacted me from the following number ***, saying she would deliver the card to me on Saturday 7 May 2016 between 9-12.<br /><br />I recieved no delivery and no information that the card would not be delivered to me. I contacted the call center yesterday and they said the line in Cape Town is down, but they will call me later and get back to me. Still I have recieved no phone call. <br /><br />I called again today and still no one can tell me where my delivery is.</p>