ME
Mohammed E
1 reviews | Active since May 2011
19 Sept 2020, 09:22
Pathetic service
The worst most pathetic service provider by far, its almost a week to deliver a parcel from Durban to Jhb tried to call them to no avail very bad service rather use Aramex or DHl
Helpful (0)
Replies (6)0
Replies (6)
DSV Road's replyOfficial
21 Sept 2020, 09:51Good day Mohammed
We apologise for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
We apologise for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
DSV Road's reply21 Sept 2020, 09:51
Official
Good day Mohammed
We apologise for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
We apologise for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
ME
Mohammed E's updateReviewer Update
22 Sept 2020, 08:41Still no parcel or feedback, the worst service provide by far with *********** staff
ME
Mohammed E's update22 Sept 2020, 08:41
Reviewer Update
Still no parcel or feedback, the worst service provide by far with *********** staff
DSV Road's replyOfficial
22 Sept 2020, 09:26Good morning Mohammed
Kindly note that the phone number you provided is unavailable. We have sent you an email yesterday regarding your parcel, kindly respond or provide us with an alternative number in order for us to contact you and resolve the matter as soon as possible.
Kind Regards,
DSV Management
Kindly note that the phone number you provided is unavailable. We have sent you an email yesterday regarding your parcel, kindly respond or provide us with an alternative number in order for us to contact you and resolve the matter as soon as possible.
Kind Regards,
DSV Management
DSV Road's reply22 Sept 2020, 09:26
Official
Good morning Mohammed
Kindly note that the phone number you provided is unavailable. We have sent you an email yesterday regarding your parcel, kindly respond or provide us with an alternative number in order for us to contact you and resolve the matter as soon as possible.
Kind Regards,
DSV Management
Kindly note that the phone number you provided is unavailable. We have sent you an email yesterday regarding your parcel, kindly respond or provide us with an alternative number in order for us to contact you and resolve the matter as soon as possible.
Kind Regards,
DSV Management
ME
Mohammed E's updateReviewer Update
22 Sept 2020, 09:38Once again false promises and lies I contacted you from the same number provided you guys were supposed to get back to me to no avail we are going in circles
ME
Mohammed E's update22 Sept 2020, 09:38
Reviewer Update
Once again false promises and lies I contacted you from the same number provided you guys were supposed to get back to me to no avail we are going in circles
ME
Mohammed E's updateReviewer Update
22 Sept 2020, 09:40I responded to your email your requested my address this is just another tactic to pass the buck and delay the process further
ME
Mohammed E's update22 Sept 2020, 09:40
Reviewer Update
I responded to your email your requested my address this is just another tactic to pass the buck and delay the process further
DSV Road's replyOfficial
23 Sept 2020, 11:42Good day Mohammed
We hereby confirm that your parcel was delivered yesterday as arranged with our customer service representative. Once again we would like to take this opportunity to apologise for any inconvenience caused.
Kind Regards,
DSV Management
We hereby confirm that your parcel was delivered yesterday as arranged with our customer service representative. Once again we would like to take this opportunity to apologise for any inconvenience caused.
Kind Regards,
DSV Management
DSV Road's reply23 Sept 2020, 11:42
Official
Good day Mohammed
We hereby confirm that your parcel was delivered yesterday as arranged with our customer service representative. Once again we would like to take this opportunity to apologise for any inconvenience caused.
Kind Regards,
DSV Management
We hereby confirm that your parcel was delivered yesterday as arranged with our customer service representative. Once again we would like to take this opportunity to apologise for any inconvenience caused.
Kind Regards,
DSV Management