RW
Richard W
1 reviews | Active since Feb 2020
26 Mar 2021, 11:49
Pathetic, don't use!
Package was sent from Pretoria was meant to be delivered in Cape Town within 3 days. It's been 3 days and the tracking information hasn't even been updated yet. Takes forever for anyone to answer the phone, once you actually manage to find a phone number to call. Still waiting for a response. Pathetic.
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DSV Road's replyOfficial
26 Mar 2021, 11:53Good day Richard,
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
DSV Road's reply26 Mar 2021, 11:53
Official
Good day Richard,
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management