pathetic customer services

Item: DSV Road
Rating: 1
Author: Virqulene L

so i did a review on DSV in regards to my delivery, they responded and said they'd assist. A consultant by the name ofJulia Monyepao contacted me and inquired my problem and i explained and just like that she stops replying with no explanation or feedback. I asked her for her direct line and conveniently she doesnt have one .Today i called in to the call center to speak to her and she drops the call while im speaking.

this company is really beginning to get underneath my skin.

Helpful (0)

Replies (2)

DSV Road's replyOfficial

14 Dec 2018, 13:18

Good day Virqulene,

Please will you refer to your email for correspondence. Our team will be in contact with you.

Kind regards,
DSV Management

DSV Road's reply14 Dec 2018, 13:18

Official

Good day Virqulene,

Please will you refer to your email for correspondence. Our team will be in contact with you.

Kind regards,
DSV Management

DSV Road's replyOfficial

18 Dec 2018, 10:16

Goo day Virqulene,

We have been advised by the relevant team that you have been contacted and still in the process of being resolved.

If this is inaccurate please advise.

Kind regards
DSV Management

DSV Road's reply18 Dec 2018, 10:16

Official