HB
Hendrik B
1 reviews | Active since Jul 2021
13 Dec 2023, 17:53
Pathetic
A 1 star is a compliment, with all the security measures in place one would expect that the information of a persons profile is correct. Due to MTN & DSV's error combined. My parcel is placed on hold until one of the two *********** entities can come to an agreement on who is at fault as neither have any form of interest in resolving or assisting.
DSV has essentially ****** the product that I have buyed and am still paying for. If you want something couriered, Courier Guy is far more reliable that this wanna be logistic company.
Some of the review ive seen are fairly the same, saying you will investigate the matter doesnt resolve the matter no does it. Just reflect your utter disregard for customer service
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Replies (1)DSV Road's replyOfficial
14 Dec 2023, 08:46Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply14 Dec 2023, 08:46
Official
Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
