T
Thomas
1 reviews | Active since Feb 2024
05 Feb 2024, 12:57
Parcel was supposed ...
Parcel was supposed to be delivered on Monday, which I was later told that the road closed while there was no delivery car, Tuesday was rearrange and delivery didn't happen and reschedule it for Wednesday and fail to deliver for the third time and reschedule for Thursday and fail again finally was delivered by Friday and the parcel miss the scheduled date to be submitted to traffic department due to 5 days late delivery.
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Replies (1)DSV Road's replyOfficial
05 Feb 2024, 13:13Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards,
Best regards,
DSV Road's reply05 Feb 2024, 13:13
Official
Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards,
Best regards,
