LE
Leonie E
1 reviews | Active since Feb 2020
06 Dec 2023, 08:46
Parcel was not delivered to the locker as requested
Parcel was not delivered to the locker as requested. In stead they made a home delivery, while I was not at home and they let my son sign for the parcel without notifying me.
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DSV Road's replyOfficial
06 Dec 2023, 16:27 Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply06 Dec 2023, 16:27
Official
Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management